Refund Policy

Refunds

While we cannot offer refunds for funds already used on our platform, unused balances may be eligible for a refund, minus any processing fees charged by payment providers. If you encounter any difficulties receiving or downloading your purchases, please don't hesitate to contact our support team for assistance. You can contact us via email at [email protected].

Unauthorized Charges

Please be aware that initiating unauthorized refunds or chargebacks without contacting us first may lead to a permanent account ban and potential legal action.